Testimonials
Through the Eyes of Our Homeowners:






"This company was amazing. After our house fire, I first contacted a company with a nationwide reach. I felt uncomfortable after the consultation because they wanted to take everything from the house, even the stone table that could just be wiped down with cleaning cloths. My insurance agent then got us in contact with FRSTeam of Middle Tennessee. They were professional, courteous, helpful, and only took what needed to be cleaned. And what they cleaned came back looking even better than before the house fire! And all the furniture came back so carefully wrapped and protected for the trip back home. I recommend this company to anyone who needs help after a house fire or any other service they provide"
"They we're all very nice a very professional and they knew what they were doing, Amber was fantastic so was her crew
I would give them more than a 5 but that's as high as it goes!"
"I am so incredibly thankful for FRSTeam of Middle Tennessee and their ability to come with very little notice to help us get packed and moved out of our home. Yeni and Rosa were absolutely amazing!! Thank you!!!."
"Did an amazing job!"
"Amber and her team are now a part of my family! We had a fire in our home and even after our clothes sat in a Smokey house for months before insurance would move…our clothes and electronics are back under our roof again and we are moving in this week. Amber originally told me it could be a few months before our clothes would be done but we got them after TWO MONTHS thanks to FRSTeam! I am forever grateful for all the items to come back better than new! Thank you a million times over Amber!"
"The most helpful team! Couldn’t thank them enough for everything they have done!"
"My house being destroyed in a fire was traumatic, and I couldn’t think at all. FRSTeam came in to try and salvage as much as my arm and household items textiles and electronics as possible after speaking with multiple people I was told to not let a company take care of my stuff. But Joshua and Amber really stepped up and explained the process to me and assured me that they were for me and that they will make all of my things come to life again that’s just what they did and I am so appreciative it was one less weight on my shoulder."
"FRSTeam did a wonderful job cleaning & storing my Mom’s clothing & electronics after a fire. Her items were delivered today at her rental. Yeni, Rosa & Jake were so kind & helpful. They carried the heavy items inside & also some of the hanging clothing. We left the boxes inside the garage. Ashley has been a pleasure to work with from day one. She has answered my questions & concerns. You truly don’t know what you need after a fire.
FRSTeam & it’s employees are some of the people to guide & help you. I would give everyone an A+++. Highly recommend if you need their services. Thank you all very much."
"The team was great! They were professional both picking up and dropping off my cleaned items and everything is working good as new. Highly recommend"
"We had a house fire and our home was declared uninhabitable. FRSTeam is professional, hard working good people. The team I had went far above and beyond. THEY ARE FANTASTIC!! Everyone I’ve dealt with have been so kind. I recommend this company. GREAT JOB!"
"Great service, thorough, and Yeni was very kind and helpful to me during a really stressful time in my life. I really appreciate their service and highly recommend FRSTeam!"
"Ashlee and the team were phenomenal throughout this whole process. Clear answers. Always responds. Solid crew of people."
"Excellent customer service, they payed attention to the details, delivery staff were friendly and efficient!"
"We had such a great experience! With lots of moving pieces after an emergency at our house, FRST Team was communicative, reliable and overall comforting& reassuring through the stress of everything. We had some one off situations through the process and they went above and beyond to help us figure them out. Could not recommend them enough!"
"OUTSTANDING service and amazing staff! Highly recommend!"
From the Adjusters’ Perspective:
"I always appreciated working with FRSTeam and never had any issues. Communication is always key and I feel I work well with your company too in many states."
"Excellent job, thank you for yourcommunication and prompt service!"
"You guys did a fantastic job and I truly appreciate your help with this file! I know I mentioned it before, but I always lean toward FRSTeam before any other vendor."
"Everything went smoothly and there were no issues with this claim! I will likely use you again in the future!"
"You Guys were great! You provided excellent communication and had all documents complete and uploaded in a timely manner. I will definitely consider using you again in the future for other claims!"
"I want express my gratitude for the excellent service provided by FRSTeam. It was a pleasure working with such a professional and prompt group. The communication throughout the entire process was outstanding, and I truly appreciated being kept informed every step of the way. Thank you for your dedication and hard work. I look forward to the opportunity to work with your team again in the future."